1. Who we are
Dessant ("we", "us", "our") provides vehicle auction facilitation services via dessantgateway.com (the "Site"). This policy explains what personal data we collect, how we use it, and your choices. Controller contact: dt@dessant.com.
2. Information we collect
2.1 Information you give us
When you complete the sign-up form, we collect: account type (individual or company), company name and contact person (if applicable), first and last name, email address, phone number, country of residence, your purchase intent (use in the USA or export) and destination country, estimated monthly purchase volume, how you heard about us, and your preferred plan and service level.
2.2 Information collected automatically
When you visit the Site, we and our analytics providers may collect technical data such as IP address, device and browser type, pages viewed, and referral source, via cookies and similar technologies.
3. How we use your information
- To respond to your enquiry and provide the Services you request.
- To verify your profile and communicate about your account, bids, and purchases.
- To process payments and deposits.
- To improve the Site and measure the effectiveness of our marketing.
- To comply with legal, tax, and regulatory obligations.
4. Service providers & third parties
We share personal data with third parties only as needed to operate the Services:
- Form processing: sign-up submissions are delivered to us by Web3Forms, which transmits the form contents to our inbox.
- Payments: processed by Stripe; we do not store full card numbers.
- Analytics & advertising: the Site uses Google (Google Tag Manager / Google Analytics) and the Meta (Facebook) Pixel to understand traffic and measure advertising. These providers may set cookies and process data under their own privacy policies.
- Auction houses, transport, and title/export partners: we share the information necessary to source, bid on, purchase, and deliver vehicles on your behalf.
We do not sell your personal data.
5. Cookies
The Site uses cookies for functionality, analytics, and advertising as described above. You can control cookies through your browser settings; disabling some cookies may affect Site functionality. [If you serve EU/UK visitors, confirm whether a consent banner is required.]
6. International transfers
We serve clients in multiple countries, and your data may be processed in the United States and other jurisdictions. Where required, we rely on appropriate safeguards for cross-border transfers.
7. Data retention
We retain personal data for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements, after which it is deleted or anonymised.
8. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, to object to processing, and to data portability. To exercise these rights, contact dt@dessant.com. If you are in the EU/UK, you may also lodge a complaint with your local data protection authority.
9. Security
We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
10. Changes
We may update this policy from time to time; the "Last updated" date above reflects the latest version.
11. Contact
Questions about privacy: dt@dessant.com · +1 (413) 216-2131.